Return and Refund Policy

Yarad's Menswear Return and Refund Policy for online purchases. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.

 

Online Purchase Returns

The Yarads Menswear Online Returns and Refund Policy applies to online purchases. However, instead of the store register receipt as your proof of purchase you will need to present a copy of the tax invoice you received by email (please note this is not the email confirmation document you received). We also recommend contacting Yarads Menswear, who will advise you of the best store to receive your returned item.

Change of Mind Returns

If you wish to return an item because you have changed your mind about your purchase, Yarads Menswear Online will offer you an exchange voucher credit or refund provided that:

  • You return the item within 28 days of purchase
  • You produce your original Yarads Menswear purchase receipt when you return the item

The item is in resaleable condition if:

  • It is unworn, unopened, unused and in its original condition including any accessories
  • All sew-in labels are still attached
  • The product is not one on which a Change of Mind Return is not available (see below)

If these requirements are not satisfied, Yarads Menswear Online reserves the right not to offer an exchange voucher, credit or refund for change of mind returns.

Goods on which a Change of Mind Return is not available

Yarads Menswear will not accept the return of the following items under the Change of Mind Returns Policy under any circumstances:

  • Underwear
  • Swimwear
  • Sale items

These products can still be returned and refunded if they are faulty, not fit or do not match the sample or description.

Other Returns

Yarads Menswear will accept product returns and provide you with an exchange voucher, credit, refund or repair where:

  • The product is faulty or is not of acceptable quality
  • The product does not match the sample or our description

You can present your Yarads Menswear Online register receipt or other adequate proof of purchase.
If you cannot present your Yarads Menswear register receipt or other acceptable proof of purchase, Yarads Menswear reserves the right not to offer a refund or exchange.

Yarads Menswear reserves the right to:

Assess the condition and age of returned goods prior to providing a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please Note:

  • Your original Yarads Menswear Online receipt is the best form of proof of purchase
  • Refunds will be issued using your original payment method
  • Gift cards are not redeemable for cash

Your Nearest Yarads Menswear

If you live a long way from your nearest Yarads Menswear Store, we recommend contacting Yarads Menswear by phone or email for assistance prior to travelling to your nearest Yarads Menswear Store or posting your item as the price is at your own expense. Remember also, when returning items in accordance with Yarads Menswear Return and Refund Policy you don’t need to return to the store of purchase.

Privacy

Yarads Menswear Online is committed to protecting your privacy. Any personal information obtained from you for the purposes of executing a refund, repair or exchange will be handled in accordance with Yarads Menswear Online’s Privacy Policy.

© 2013 Yarads (Taree) Pty Limited. All rights reserved.